FM
Frank M

1 reviews | Active since Jul 2010

04 Mar 2016, 11:33

Spoiled curtains

We were buying curtains for our house and amongst the packets of glass curtains one was spoiled with no insert in the packet and the curtains badly folded inside the packet. We did consider buying it as we needed 1 more drop of that curtain. I requested assistance as well as a discount on this product which was flatly denied. Bad manners and poor service has become too fami**** in Edgars nationwide....

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Replies (1)
Edgars
Edgars's reply07 Mar 2016, 14:21
Official
Hello frankm,


Thank you for bringing the above concerns to our attention.

As discussed telephonically please be advised that your query is referred to our Edgars Longbeach management team to address. Once your query has been reviewed feedback confirming resolution will be communicated to you within the next 48 working hours.

Please find below reference number for this query:
***/GO

Should you need any further assistance please do not hesitate to contact us on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Best regards,