MN
Monica N
1 reviews | Active since Aug 2015
07 Aug 2015, 12:58
Spend your money in another shop
I asked Innocentia at the Edgars Highveld Witbank, how is it that there we not any Dr Gobac products on the shelve, she said \I dunno". Then I asked when was she going to get products"
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Replies (1)
Edgars's replyOfficial
11 Aug 2015, 15:39Hello MHvan Nierkerk,
It is with great displeasure to hear of the overall service experience. Customers are the life blood of this organisation and it is our daily mandate to render excellent service. Please be advised we have referred this matter to the store manager to address as that is not the manner in which we speak to our customers. The store manager will liaise with the staff member and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the overall service experience. Customers are the life blood of this organisation and it is our daily mandate to render excellent service. Please be advised we have referred this matter to the store manager to address as that is not the manner in which we speak to our customers. The store manager will liaise with the staff member and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply11 Aug 2015, 15:39
Official
Hello MHvan Nierkerk,
It is with great displeasure to hear of the overall service experience. Customers are the life blood of this organisation and it is our daily mandate to render excellent service. Please be advised we have referred this matter to the store manager to address as that is not the manner in which we speak to our customers. The store manager will liaise with the staff member and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the overall service experience. Customers are the life blood of this organisation and it is our daily mandate to render excellent service. Please be advised we have referred this matter to the store manager to address as that is not the manner in which we speak to our customers. The store manager will liaise with the staff member and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***