CW
Cherie W
1 reviews | Active since Apr 2016
20 Apr 2016, 16:21
Spammed by phone calls
I have had the same problem, received numerous calls from *** and each time I answer the call cuts off. If this is from Edgars, please ensure these calls are stopped immediately. I have had 3 calls yesterday and today I've already had 6 calls. How can you ensure I do not receive any further spam calls from this number?<br> <br>
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Replies (1)
Edgars's replyOfficial
21 Apr 2016, 08:40Hello CherieWeyer,
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply21 Apr 2016, 08:40
Official
Hello CherieWeyer,
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service you have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,