Item: Edgars
Rating: 1
Author: Ian H

Edgars's replyOfficial

26 Sept 2017, 16:43

We have received your concern and apologise for the frustrations incurred. Kindly provide us your ID number or account number on ***so that we may be able to assist in completely removing the contact number on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,

Edgars's reply26 Sept 2017, 16:43

Official

We have received your concern and apologise for the frustrations incurred. Kindly provide us your ID number or account number on ***so that we may be able to assist in completely removing the contact number on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,

Edgars's replyOfficial

26 Sept 2017, 16:43

We have received your concern and apologise for the frustrations incurred. Kindly provide us your ID number or account number on ***so that we may be able to assist in completely removing the contact number on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,

Edgars's reply26 Sept 2017, 16:43

Official

We have received your concern and apologise for the frustrations incurred. Kindly provide us your ID number or account number on ***so that we may be able to assist in completely removing the contact number on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,

IH

Ian H's updateReviewer Update

03 Oct 2017, 14:48

And the Spam continues - EDGARS PLS ESCALATE!!!!!! A friendly lady phoned me regarding my initial complaint and asked me for my Edgars account number, i said i dont have an account so she said not to worry she will sort it out. I also phoned the number given to me and advised them of the problem, they told me my details have been taken off the system and I will no longer receive spam from them. Well GUESS WHAT today i received another SMS offering me a loan from Edgars and Direct Axis. WHAT IS GOING ON HERE???? Surely it cant be that difficult to sort this out, I have instructed you to take my details off your data base but you choose to ignore this. You obviously have an extremely AGGRESSIVE MARKETING strategy and dont really care that you are harassing the public and ignoring my rights. PLS TELL ME WHAT WE CAN DO ABOUT THIS, DO YOU WANT ME TO COME AND SORT IT OUT FOR YOU.

IH

Ian H's update03 Oct 2017, 14:48

Reviewer Update

And the Spam continues - EDGARS PLS ESCALATE!!!!!! A friendly lady phoned me regarding my initial complaint and asked me for my Edgars account number, i said i dont have an account so she said not to worry she will sort it out. I also phoned the number given to me and advised them of the problem, they told me my details have been taken off the system and I will no longer receive spam from them. Well GUESS WHAT today i received another SMS offering me a loan from Edgars and Direct Axis. WHAT IS GOING ON HERE???? Surely it cant be that difficult to sort this out, I have instructed you to take my details off your data base but you choose to ignore this. You obviously have an extremely AGGRESSIVE MARKETING strategy and dont really care that you are harassing the public and ignoring my rights. PLS TELL ME WHAT WE CAN DO ABOUT THIS, DO YOU WANT ME TO COME AND SORT IT OUT FOR YOU.

IH

Ian H's updateReviewer Update

13 Oct 2017, 09:47

So now I am just being ignored with no further communication or action by Edgars.

IH

Ian H's update13 Oct 2017, 09:47

Reviewer Update

So now I am just being ignored with no further communication or action by Edgars.

SPAM SPAM SPAM