1 reviews | Active since Nov 2013
SPAM CALLS
I have been a client with Edgars for 2 - 3 years and have never had problems with them in the past with regards to communication.<br> For the last 4 months, I have been receiving frequent calls from an Edgars call centre. When I answer the call, they immediately throw the phone down in my ear.<br> I have called the number back many times but, when I call back there is an automated message saying their offices are closed.<br> The contact numbers in question are *** and ***. I want to stop now! <br> <br> I also have a problem with Edgars selling my personal information to Truworths. I have never in my life shopped at Truworths yet, they send me a card in the post every month asking me to open an account. This was done without my permission.<br> <br> I want this to stop immediately please.
Thank you for raising your apprehensions with us. Please be advised the numbers do not belong to the Edcon group. We apologise for the overall experience.
We have also referred this query to the collections department to assist with
payment arrangement.
Please find your reference number: ***/GO
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for raising your apprehensions with us. Please be advised the numbers do not belong to the Edcon group. We apologise for the overall experience.
We have also referred this query to the collections department to assist with
payment arrangement.
Please find your reference number: ***/GO
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
