BM
Bradley M
1 reviews | Active since Nov 2011
18 Apr 2016, 12:49
Spam Calling
Eventually after tracing the Number ***), I see its Edgars that is calling me up to 10 times a day and putting the phone down!! This happens over weekends and every single day for the past month now. 5 to 10 calls per day every single day!<br> <br> I will be closing my accounts with Edgars and I will advise everyone I know to do the same thing as I have never given consent for you to share my personal information. Further more, I'm on \The DMA National OPT OUT<br> Database\", but yet you still contact me in violation of the Act!<br> <br> Next thing is to go to a news agency so that everyone can know what kind of business Edgars runs..."
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Replies (3)
Edgars's replyOfficial
19 Apr 2016, 09:16Hello papsnoek,
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply19 Apr 2016, 09:16
Official
Hello papsnoek,
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
BM
Bradley M's updateReviewer Update
18 May 2016, 11:54I have just had this happen again, this time the calls have come from an unknown Number. Every time I answer the call, it immediately gets put down.
Eventually today, someone was actually on the other end. Offering me some "****" from Edgars.
PLEASE REMOVE ME FROM ALL CONTACT FROM EDGARS! I am going this weekend to close all my Edcon accounts as this is unacceptable!
BM
Bradley M's update18 May 2016, 11:54
Reviewer Update
I have just had this happen again, this time the calls have come from an unknown Number. Every time I answer the call, it immediately gets put down.
Eventually today, someone was actually on the other end. Offering me some "****" from Edgars.
PLEASE REMOVE ME FROM ALL CONTACT FROM EDGARS! I am going this weekend to close all my Edcon accounts as this is unacceptable!
BM
Bradley M's updateReviewer Update
18 May 2016, 11:54I have just had this happen again, this time the calls have come from an unknown Number. Every time I answer the call, it immediately gets put down.
Eventually today, someone was actually on the other end. Offering me some "****" from Edgars.
PLEASE REMOVE ME FROM ALL CONTACT FROM EDGARS! I am going this weekend to close all my Edcon accounts as this is unacceptable!
BM
Bradley M's update18 May 2016, 11:54
Reviewer Update
I have just had this happen again, this time the calls have come from an unknown Number. Every time I answer the call, it immediately gets put down.
Eventually today, someone was actually on the other end. Offering me some "****" from Edgars.
PLEASE REMOVE ME FROM ALL CONTACT FROM EDGARS! I am going this weekend to close all my Edcon accounts as this is unacceptable!