JD
Jonathan D
1 reviews | Active since Dec 2012
21 Sept 2015, 12:51
SOUNDED LIKE A THREAT
received a call at 12:34 today from +***. Indian guy who asked to speak to my wife.<br> my response was call after 6<br> Agent: call after 6?<br> me: yes, thats what i said call after 6<br> agent
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Edgars's replyOfficial
22 Sept 2015, 10:27Hello jdanielbrooklynn,
Our attempt to contact you at 08:45 AM was unsuccessful.
We would like to apologise for the overall experience. That is certainly not the type of service that indicates our standards. Kindly note we require the account details for your wife so we may see the agent who was collecting for her account. Kindly contact us on our toll free number ***or write to us at *** and quote your reference number:
***/GO. We will then refer this query to the collections department to address.
we sincerely apologise for the overall experience.
Kind regards
Edcon customer experience
***
Our attempt to contact you at 08:45 AM was unsuccessful.
We would like to apologise for the overall experience. That is certainly not the type of service that indicates our standards. Kindly note we require the account details for your wife so we may see the agent who was collecting for her account. Kindly contact us on our toll free number ***or write to us at *** and quote your reference number:
***/GO. We will then refer this query to the collections department to address.
we sincerely apologise for the overall experience.
Kind regards
Edcon customer experience
***
Edgars's reply22 Sept 2015, 10:27
Official
Hello jdanielbrooklynn,
Our attempt to contact you at 08:45 AM was unsuccessful.
We would like to apologise for the overall experience. That is certainly not the type of service that indicates our standards. Kindly note we require the account details for your wife so we may see the agent who was collecting for her account. Kindly contact us on our toll free number ***or write to us at *** and quote your reference number:
***/GO. We will then refer this query to the collections department to address.
we sincerely apologise for the overall experience.
Kind regards
Edcon customer experience
***
Our attempt to contact you at 08:45 AM was unsuccessful.
We would like to apologise for the overall experience. That is certainly not the type of service that indicates our standards. Kindly note we require the account details for your wife so we may see the agent who was collecting for her account. Kindly contact us on our toll free number ***or write to us at *** and quote your reference number:
***/GO. We will then refer this query to the collections department to address.
we sincerely apologise for the overall experience.
Kind regards
Edcon customer experience
***