SORT IT OUT ALREADY!

I Logged a complaint about my Edgars account having Club **********ly added that I did not consent to since October. Refiloe contacted me promptly on the 4th, apologising and advising that the reversals should take place 'shortly'.<br> Mohamed then sent an email on the 11th correcting the issue and saying that the charges has actually been going off since Jan &there will be no reversal as promised by Refiloe <br> I then requested more information about when and how they received this so called consent from me &why I had gotten a call a week before promising a reversal of all charges but Mohamed won't tell me anything. He wanders completely off the topic and says only 3 months can be reversed.<br> They can't tell me when they received consent because it does not exist. I now strongly suspect they know they are wrong. And if they admit that 3 months to be ******* then why no the rest. Stop beating around the bush and please answer the questions I asked. <br> If you don't have proof that I consented it means that the added charges are *******! I have heard Edgars is having trouble but is smearing Club fees onto unsuspecting customers really the answer? <br> SORT IT OUT!<br>