KD
Kagiso D
1 reviews | Active since Aug 2013
26 Aug 2015, 21:33
Sony Experia Go
After 4 months, a horrible service experience and paying an excess fee of R700.00 i finally received my phone. I get home, charge it and the phone doesn't work. The phone is on but when you touch the screen nothing happens. So what was Finrite doing with the phone for the past 4 months?
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Replies (1)
Edgars's replyOfficial
31 Aug 2015, 10:33Hello kagidee,
Please note that our attempt to contact you have been unsuccessful.
Thank you for taking the time to bring this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that you will be required to return in store to advise on the defect on the phone.
Please be advised that we have also forwarded the concerns you have raised with us to the stores management to look into and advise.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Please note that our attempt to contact you have been unsuccessful.
Thank you for taking the time to bring this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that you will be required to return in store to advise on the defect on the phone.
Please be advised that we have also forwarded the concerns you have raised with us to the stores management to look into and advise.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply31 Aug 2015, 10:33
Official
Hello kagidee,
Please note that our attempt to contact you have been unsuccessful.
Thank you for taking the time to bring this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that you will be required to return in store to advise on the defect on the phone.
Please be advised that we have also forwarded the concerns you have raised with us to the stores management to look into and advise.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Please note that our attempt to contact you have been unsuccessful.
Thank you for taking the time to bring this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that you will be required to return in store to advise on the defect on the phone.
Please be advised that we have also forwarded the concerns you have raised with us to the stores management to look into and advise.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Best regards,