Some Edgars managers still care with outstanding customer service

This review is to recognise an outstanding Edgars employee, Willem Manewyk. He's working at the Mall of Africa branch. I was extremely disappointed and disgusted with Edgars online after ordering skincare products and not hearing from them for 2 months (see my other 1 star Hello Peter review). I couldn't get anyone on the line from Edgars Online, they didn't respond to any of my e-mails and received zero feedback from them. We normally buy Kiehls skincare products at the Mall of Africa branch and I got hold of Willem and asked him to help. He absolutely went out of his way to help me until I had the products in my hand. While Edgars online are chasing customers away (even while Edcon is in business rescue!), managers like Willem is restoring some confidence in Edgars. I nominate Willem for Edcon's customer service reward! Thank you Willem!