Softblocked my account but its a new account.

I opened an edgars account in December bought a few items all was good.<br> <br> Bought a few more items from edgars the last two days, and needed to return three items as it was too short but they cant help me because my account is softblocked and they dont have all my bank statements.<br> <br> How in this world could They open an account for me an let me use it and all of a sudden decide to block my account?<br> <br> I went to the bank and got my bank statements for the last three months but even that was not suffiecient for the customer services lady as my Month of March pay dit not reflect on my statement.<br> <br> I have paid more than the minimum ammount due the last few months and have not even used half of my available credit.<br> <br> Now Im sitting with items too small and I cant return it or get a refund.<br> <br> Come hell or high water by tomorrow my account with edgars will be closed.<br> <br>