VM
Vuyo M
1 reviews | Active since Jun 2020
11 Jun 2020, 11:08
So frustrated!!!
Never in my life have I witnessed such incompetence. Wow! I ordered on the 4th of May. After multiple calls and following up on my order, today they call and say my order has been delivered to a address at a complex. The address I provided was of a stand alone house in a township! Now after weeks of waiting for an order, my order is lost. I am at a lost for words. Utterly disgusted actually. Never again!!
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Edgars's replyOfficial
13 Jun 2020, 15:43Good afternoon Vuyo,
Thank you for taking time to write to us.
We apologize profusely for the inconvenience caused.
As per our telephonic conversation, a request for your refund has been sent through for items which were out of stock for your received order, and we will revert back to you with feedback once done.
The reference number for your query is ***/GO.
Warm RegardsThe Customer Experience Team
Thank you for taking time to write to us.
We apologize profusely for the inconvenience caused.
As per our telephonic conversation, a request for your refund has been sent through for items which were out of stock for your received order, and we will revert back to you with feedback once done.
The reference number for your query is ***/GO.
Warm RegardsThe Customer Experience Team
Edgars's reply13 Jun 2020, 15:43
Official
Good afternoon Vuyo,
Thank you for taking time to write to us.
We apologize profusely for the inconvenience caused.
As per our telephonic conversation, a request for your refund has been sent through for items which were out of stock for your received order, and we will revert back to you with feedback once done.
The reference number for your query is ***/GO.
Warm RegardsThe Customer Experience Team
Thank you for taking time to write to us.
We apologize profusely for the inconvenience caused.
As per our telephonic conversation, a request for your refund has been sent through for items which were out of stock for your received order, and we will revert back to you with feedback once done.
The reference number for your query is ***/GO.
Warm RegardsThe Customer Experience Team