So dissapointed with the service #EDGARSMUSTFALL

<p>I am sooo disapointed with the service i received from Edgars. i recently changed jobs. so when my account was blocked i understood because they needed to confirm my emplyment. when i was told it is blocked with an L status, i asked what the procedure was to unblock it because i needed to buy a few items on that day. they told me that i have to bring 3 months bank satement so to see if i am receiving a salary... which surprises me as they debit 600 every month ... so fine i obliged gave them my satement at mall of africa on the 17th of september at enquiries. they then faxed to customer service who then called and assured me that they received all documents and the L status (blocked) will be open within 7 days, maximum. okay then i waited and checked via cellphone OTA if its unblocked , this was after 2 weeks. then it was not unblocked. i teh went away with business and hoping atleast in the month of october they can be able to unblocked but nothing. i went to the store friday the 5th November to query about this. this time i went to Centurion Mall , i asked if they can help me. they then called customer service (her name was Angela or something along those lines), she then said the account will be unblocked in 15 minutes and i can buy. i waited 1 hr going around the mall, as i returned to edgars i was told that the account cannot be unblocked as the people from mall of africa sent only 3 pages of my bank statement out of the 16 pages i gave them for the 3 months so they still unable to see my income... i mean how is that my freaking problem as i handed all needed documents ... to top it off they suddenly tell me that they need latest bank statement as the one i sent then was in september... they need latest. how is that my freaking problem . i gave you latest in september. now i must go back to the freaking bank request a freaking statement and they freaking charge me again to bring statement to edgars??? really... i am trying to support edgars but if you wanna push me to cancel my account i will gladly do it.. i am not that desperate. i am trying to support but clearly you guys dont need our support , i did everything i was required to do but account still not unblocked... EDGARS SUCKS REALLY.......... and the staff has the nerve to trell me they cant assit me, i mean who is supposed to help me if they cant... am i supposed to help myself?????????????/ useless</p>