DN
Desiree N
1 reviews | Active since Aug 2013
17 Dec 2015, 10:06
Snobby
OH MY GOSH. These girls, yes I typed girls are damn snobby. If they were ladies they would have behaved correctly. I will be telling all my family and friends about this branch. I will never buy anything from this branch again. I just want to know do they have shares in these brands? Why do you judge people? I had every intention of purchasing, price was not an issue. I can't even say it was ****** because we were the same colour, I guess it was just them.
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Edgars's replyOfficial
20 Dec 2015, 08:37Hello Dpmjas,
Thank you for notifying us of your shopping experience. It is feedback from customers like you that helps us to improve on our short comings. Beauty consultants are trained and equipped with knowledge to best serve customers in a professional and friendly manner. We apologise for that was not the case.
The store manager was notified of this query, because our daily mandate is to satisfy our customer's needs not to undermine them in any way. We apologise for
the overall experience. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. It is feedback from customers like you that helps us to improve on our short comings. Beauty consultants are trained and equipped with knowledge to best serve customers in a professional and friendly manner. We apologise for that was not the case.
The store manager was notified of this query, because our daily mandate is to satisfy our customer's needs not to undermine them in any way. We apologise for
the overall experience. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply20 Dec 2015, 08:37
Official
Hello Dpmjas,
Thank you for notifying us of your shopping experience. It is feedback from customers like you that helps us to improve on our short comings. Beauty consultants are trained and equipped with knowledge to best serve customers in a professional and friendly manner. We apologise for that was not the case.
The store manager was notified of this query, because our daily mandate is to satisfy our customer's needs not to undermine them in any way. We apologise for
the overall experience. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. It is feedback from customers like you that helps us to improve on our short comings. Beauty consultants are trained and equipped with knowledge to best serve customers in a professional and friendly manner. We apologise for that was not the case.
The store manager was notified of this query, because our daily mandate is to satisfy our customer's needs not to undermine them in any way. We apologise for
the overall experience. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,