RO
Rene O
1 reviews | Active since Nov 2010
07 Aug 2015, 14:53
SNEAKING LIMITS UP - AGAIN
I HAVE ON NUMEROUS OCCASIONS REQUESTED FOR MY LIMIT TO BE REDUCED AND NOT TO BE UPPED AGAIN UNLESS I ASK THEM TO. MY LAST REQUEST WAS IN APRIL AND I RECEIVED AN EMAIL CONFIRMING MY LIMIT HAD BEEN REDUCED. MUCH TO MY SHOCK I JUST REALISED THAT I AM OVER MY LIMIT AGAIN. I SMELL A RAT. I AM SURE IF I HAD TO ASK CONSUMER ACT TO INVESTIGATE THEY WILL FIND THEAT IT'S A SNEAKY WAY FOR EDGARS TO GET PEOPLE TO GET INTO DEBT. MY NEXT TRANSACTION WILL BE A PAYMENT AND I WILL NOT TOUCH THIS ACCOUNT AGAIN.
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Replies (1)Edgars's replyOfficial
11 Aug 2015, 15:05Hello ReneO,
Thank you for notifying us of this query. Please be advised we have referred this query to the accounts department to investigate. We assure you concrete feedback will be given to you with regards to your credit limit. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of this query. Please be advised we have referred this query to the accounts department to investigate. We assure you concrete feedback will be given to you with regards to your credit limit. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply11 Aug 2015, 15:05
Official
Hello ReneO,
Thank you for notifying us of this query. Please be advised we have referred this query to the accounts department to investigate. We assure you concrete feedback will be given to you with regards to your credit limit. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for notifying us of this query. Please be advised we have referred this query to the accounts department to investigate. We assure you concrete feedback will be given to you with regards to your credit limit. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
