ND
Nokulunga D
1 reviews | Active since Oct 2018
12 Oct 2018, 23:25
SMS/AIRTIME SUBSCRIPTION PROBLEM
SMS/AIRTIME SUBSCRIPTION PROBLEM
It's been four months now I've had to pay R78 per month for an sms/airtime subscription that I know nothing about and never authorized and I tried to cancel it twice with Edgars and I've had no luck. I'm even thinking of closing my account now because I don't know what to do anymore
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Edgars's replyOfficial
13 Oct 2018, 12:18Thank you for bringing this matter to our attention . Please accept our sincere apologies for the inconvenience caused. We will escalate your query to the relevant team for urgent cancellation and the reversal of the fees and final feedback will be provided to you.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply13 Oct 2018, 12:18
Official
Thank you for bringing this matter to our attention . Please accept our sincere apologies for the inconvenience caused. We will escalate your query to the relevant team for urgent cancellation and the reversal of the fees and final feedback will be provided to you.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,