mR
marilyn R
1 reviews | Active since May 2016
28 May 2016, 07:19
sms voucher
<p>edgars sent me a sms with a voucher to use saying edgars wants to welcome you back with a free pair of nike, addidas or puma sneakers when you spend 1500 or more with the code *** when i got to edgars they said i can't use it cause it excludes phones perfumes and cosmetics to which i told them the sms never stated excluding certain items. the manager at edgars east rand mall and staff were very horrible i will never use my edgars account ever again cause edgars just ****s people with there marketing ****</p>
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Edgars's replyOfficial
28 May 2016, 07:59Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience with Edcon.
Please be advised we have raised your concerns with our marketing team , feedback will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply28 May 2016, 07:59
Official
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience with Edcon.
Please be advised we have raised your concerns with our marketing team , feedback will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,