CM
Charity M

1 reviews | Active since May 2012

03 Nov 2015, 14:56

SMS Subcscrition

I still have an SMS subscription of R 25 that started the same time with Cell C subscription . when is this now going to be cancelled. I was under the impression that Edgars will realize that both of the services am not using them. How may south Africans are charged for services they do not use? Edgars is very pathetic.<br> it means I have to write again on hello peter that am also not using the SMS subscription???? what is your billing, airtime subscribers departments are doing???

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Replies (1)
Edgars
Edgars's reply04 Nov 2015, 15:26
Official
Hello ManamaK,

Please be advised your account has been credited with the respective amount and the subscription has been cancelled.

Kindly note this will only reflect on your next statement however alternatively you can contact the accounts department on ***or visit a store for confirmation.

Your reference number remains as ***/GO.

Kind regards,
Edcon customer experience team,
***

Best regards,