KM
Kishan M
1 reviews | Active since Dec 2013
12 Feb 2018, 14:35
SMS Air Subscriptions
Good Day
I haven't used my Edgars account for a few years now. Today I received a bill for R72.80 for SMS Air Subscriptions and a Service Fee. I did not consent to these charges in anyway and given the nature of how you guys do business I would like this to be reversed and my account be cancelled immediately.
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Edgars's replyOfficial
13 Feb 2018, 14:03Thank you for bringing this matter to our attention .Please accept our apologies for the frustrations caused to you with the airtime subscription that is being billed onto your account .We have advised our third parties and they will cancel/reverse the fees .***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Edgars's reply13 Feb 2018, 14:03
Official
Thank you for bringing this matter to our attention .Please accept our apologies for the frustrations caused to you with the airtime subscription that is being billed onto your account .We have advised our third parties and they will cancel/reverse the fees .***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,