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Paulinah M
1 reviews | Active since Oct 2015
29 Feb 2016, 17:22
SMS AIR SUBSCRIPTION CANCELATION
I AM BILLED FOR AIRTIME FOR OVER 2 YEARS NOW I WENT TO THE STORE TO COMPLAIN.THEY CALLED<br> RMCS TO CANCELED THIS SMS AIR SUBSCRIPTION BUT THEY DID NOT SO I GAVE UP . NOW IS BEEN 2 YEARS NOW I NEED THIS CONTRACT TO BE CANCELED B,COS IS NOT USEFUL TO ME. I LOST MY PHONE NOW I CANT DO SIM SWAP. I NEED THIS TO BE RESOLVED URGENTLY .
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Edgars's replyOfficial
01 Mar 2016, 11:43Hello poulie,
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,
Edgars's reply01 Mar 2016, 11:43
Official
Hello poulie,
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,