sissyboy disaster
<p>About a month ago I bought a sissy boy heel from edgars at liberty mall and I decided to wear them for the first time today, to my surprise as I entered a meeting the heel detached from the shoe, this was very embarressing as I work in a very professional enviroment I am very disappointed as sissy boy is one of my favourite brands </p>
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Edgars's replyOfficial
27 Sept 2016, 13:10Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. Please be advised Edcon does have a 6 months refund and exchange policy on quality for branded items.
If you are experiencing a problem with the item please feel free to visits the Edgars store with a valid proof of purchase for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply27 Sept 2016, 13:10
Official
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. Please be advised Edcon does have a 6 months refund and exchange policy on quality for branded items.
If you are experiencing a problem with the item please feel free to visits the Edgars store with a valid proof of purchase for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,