fK
flavia K
1 reviews | Active since Jan 2016
12 Jan 2016, 09:54
Simphiwe went the extra mile
I was having a huge problem with my cell phone insurance as well as finrite where i was given the run around about some block code on my account among other irritating things. I went to this particular store and after being there on three occasions Simphiwe took it upon his hands to ensure that my query was resolved to the fullest! given that South African customer service is generally poor, people like Simphiwe give us hope . Kudos!
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Edgars's replyOfficial
18 Jan 2016, 12:54Hello flavour28,
We are pleased that you received such outstanding service from Simphiwe. Customer are the life blood of this organisation and our daily mandate is to satisfy their needs and render excellent customers service.
Thank you for taking your time to write us this compliment. We assure Simphiwe's efforts will not go unnoticed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We are pleased that you received such outstanding service from Simphiwe. Customer are the life blood of this organisation and our daily mandate is to satisfy their needs and render excellent customers service.
Thank you for taking your time to write us this compliment. We assure Simphiwe's efforts will not go unnoticed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply18 Jan 2016, 12:54
Official
Hello flavour28,
We are pleased that you received such outstanding service from Simphiwe. Customer are the life blood of this organisation and our daily mandate is to satisfy their needs and render excellent customers service.
Thank you for taking your time to write us this compliment. We assure Simphiwe's efforts will not go unnoticed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We are pleased that you received such outstanding service from Simphiwe. Customer are the life blood of this organisation and our daily mandate is to satisfy their needs and render excellent customers service.
Thank you for taking your time to write us this compliment. We assure Simphiwe's efforts will not go unnoticed.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,