D.
David .
1 reviews | Active since Nov 2018
15 Apr 2019, 09:20
Siimply has NO RESPECT and NO PROFESSIONALISM - does NOT care
Why are you sending me debt-collection letters ?
Check your accounting and you will see that I have ALWAYS paid in advance to settle my account ...
Why do you never send letters thanking me for paying on time ?
Would you prefer I settle my account and close it because you nag like a little child?
My OTA is STILL NOT working 2 months later.
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Replies (1)
Edgars's replyOfficial
15 Apr 2019, 09:48Dear David,
Thank you for taking our call and accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our collections team to investigate and provide an explanation why collections letter where forwarded to you.
In regards to your OTA concerns kindly contact our 3rd party company RMCS to assist you further with your OTA problem. The team can be reached on *** or *** for further assistance.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for taking our call and accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our collections team to investigate and provide an explanation why collections letter where forwarded to you.
In regards to your OTA concerns kindly contact our 3rd party company RMCS to assist you further with your OTA problem. The team can be reached on *** or *** for further assistance.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply15 Apr 2019, 09:48
Official
Dear David,
Thank you for taking our call and accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our collections team to investigate and provide an explanation why collections letter where forwarded to you.
In regards to your OTA concerns kindly contact our 3rd party company RMCS to assist you further with your OTA problem. The team can be reached on *** or *** for further assistance.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for taking our call and accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our collections team to investigate and provide an explanation why collections letter where forwarded to you.
In regards to your OTA concerns kindly contact our 3rd party company RMCS to assist you further with your OTA problem. The team can be reached on *** or *** for further assistance.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***