AY
Anthony Y
1 reviews | Active since Mar 2009
08 Jul 2015, 13:32
Signing Up Without Consent
Edgars seems to have signed me up for some fee based subscription without my consent. I have tried several times to get the fees reversed. It seems one has been but the other has not. I am tired of wasting my time on an issue that they have caused. Until this is sorted out, I am not paying my account.
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Replies (1)
Edgars's replyOfficial
10 Jul 2015, 13:44Hello Marc Y,
We sincerely apologise for the overall experience. Please be advised club membership was cancelled and the amount debited was reversed back into your account. We understand the inconvenience caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We sincerely apologise for the overall experience. Please be advised club membership was cancelled and the amount debited was reversed back into your account. We understand the inconvenience caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply10 Jul 2015, 13:44
Official
Hello Marc Y,
We sincerely apologise for the overall experience. Please be advised club membership was cancelled and the amount debited was reversed back into your account. We understand the inconvenience caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We sincerely apologise for the overall experience. Please be advised club membership was cancelled and the amount debited was reversed back into your account. We understand the inconvenience caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,