1 reviews | Active since Mar 2017

15 Mar 2017, 17:31

Sick and tired

<p>Edgars west gate has opend accounts in my my without my permission i have emailed them numerous times where they have stated i have no account from then but i get phone and and told that my Edgars account has been approved and they dont stop i emailed head office and they asked for my number so that they could take it off the system but still nothing has been done</p>

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Replies (1)
Edgars
Edgars's reply17 Mar 2017, 10:50
Official

Thank you for making contact with us.

Please accept our sincere apologies for any frustrations occurred due to this incident.

Kindly note your query is referred to our regional credit office to resolve. Feedback confirming the status of the account in question will be communicated to you within the next 48 working hours.

Please find below reference number for this query:

***/GO

Should you need any further assistance please do not hesitate to contact us on the number below.

Kind regards,

Customer Experience Team.

Call Centre: ***

Best regards,