SK
SIBONGILE K

1 reviews | Active since Aug 2022

30 Aug 2022, 09:51

Sibongile

I am so dissapointed by the edgars online shopping, placed on order 6 days ago and have not received any communication, when I made a follow up I was told my order was not generated to the warehouse they will escalate the matter but till now I am still waiting for my new order number, can I get a quick response to the matter because I need the order ASAP as im travelling soon

0
Replies (3)
Edgars
Edgars's reply30 Aug 2022, 11:13
Official
Good day Sibongile

Trust you well.
I tried calling you however you not available on your mobile.

We are sorry that your recent experience has led you to contact us with a complaint.

I have escalated your complaint to the relevant department and feedback will be provided.


Thank you and take care.

Best regards,

SK
SIBONGILE K's update30 Aug 2022, 11:14
Reviewer Update
Hi i was in a meeting , please contact me again im available now
Edgars
Edgars's reply30 Aug 2022, 15:23
Official
Good day Sibongile

Trust you well. 

The Online team has made contact with you and  feedback was provided by Online team.

Thank you and take care.

Best regards,