DV
Danielle V

1 reviews | Active since Jul 2011

25 Mar 2017, 08:44

Shopping at its best

<p>I had such a lovely experience at edgars centurion mall yesterday! Firstly the beautiful and friendly lady at the ladies dressing room was very helpful and bubbly! She is a real gem! Then after my hands started to get full a security lady offered me a trolley out of her own. The final moment of pleasantries was when I was struggling to find a lipstick to match my dress. A lady came out of nowhere and helped me immediately spotting the right shade. She then took me to the clinnique counter and let me pay for all my things. All these ladies are exceptional! </p>

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Replies (2)
Edgars
Edgars's reply25 Mar 2017, 11:30
Official

We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Centurion for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Edgars
Edgars's reply25 Mar 2017, 11:31
Official

We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Centurion for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.