MH
Mike H

1 reviews | Active since Mar 2009

13 Apr 2016, 09:48

Shocking credit reporting

I do not have an Edgars account but my credit profile shows an account opened (Acc no. ***) in 1976 when I was 5 years old. To add to the frustration there is an outstanding balance of R80 and the reporting reflects late payments on a regular basis.<br> <br> This negatively affects my credit profile.....I have never made a late payment to anybody and take pride in maintaining an exemplary credit record.<br> <br> Please correct your records and contact the credit bureaus and correct my records - I demand proof that this is corrected.

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Replies (1)
Edgars
Edgars's reply14 Apr 2016, 09:58
Official
Hello mikehoni,

Thank you for bringing this matter to our attention. We are so sorry to hear this has happened to you. We have escalated your query to our ***** department to fully investigate on this matter.

Upon investigation feedback will be provided. Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***