SHOCKING Account Services&unfair billing

Item: Edgars
Rating: 2
Author: Stephanie J

I have an account with Edgars, which I have not made a purchase on since September 2015 and have been paying the account off monthly and paying more than what was requested from me!<br> <br> My installment has not decreased at all over the last 5 months. despite the actual account decreasing by over R2000! When I questioned the account Department their response was and, im quoting:<br> <br> \ In response to your email received

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Replies (1)

Edgars's replyOfficial

22 Jan 2016, 13:37

Hello Stephanie Jones,

Thank you for raising your concerns with us. Please be advised we have referred your account concerns to the accounts department manager. We assure you concrete feedback will be given to you regarding your balance.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***.

Kind regards,
Customer Experience Team.
Call Centre: ***

Edgars's reply22 Jan 2016, 13:37

Official