****TY

I have been battling with my Mobile insurance claim for the last 3 months, i made a claim at the store in Cape Town the service in store has been fine but the claims process and wait time are ridiculous.i was informed that i would have to wait 6 weeks for an update. I waited and did not get the promised SMS so i went in store and was advised that that they did not get an update when they contacted the insurance company, so the lady working at the cell phone counter called while i was there and i was then informed that the device was \B.E.R"basically not worth fixing i was informed that i would be paid out. now keep in mind that i have paid every premium and the damn premium has increased who knows how many times not to mention that i took insurance with edgars the day after i bought the phone"