**** SERVICE

I was very livid with the treatment I got at Edgar’s maponya mall, I bought Hugo boss body spray Saturday in Edgar’s cbd. when I arrived at home my wife bought me perfume for my birthday so I had to return there Hugo boss body spray I bought, I could not go to town cause I know Sundays they close early if they open at all. subsequently I went to Maponya for help with the return, so the lady at the (RED SQUARE) cosmetic till accepted the perfume n she called the manager to do the reversal that’s when all hell broke loose. earlier upon my arrival THE TWO LADIES CHECKED THE BOX N THEY WERE SATISFIED. N the manager (Nomthandazo Xaba) comes n says she cannot accept the return the aerosol can is half n I told her to weight them rather n she refused n said it is half n that made me angry how can I buy a perfume today n tomorrow its half n how can she tell if an aerosol can is half empty. she was extremely rude entertaining ladies from pick n pay n just ignored me, you can even check the cameras in the store I find it very appalling. is asked her who else that is higher than her to speak to she said she is the boss there no one is higher than her, she thinks she owns Edgar’s. she gave me head office number to call if I have an issue with her,