PL
Pulane L
1 reviews | Active since Jun 2014
06 Mar 2015, 18:23
She said was Rude and took time to assist
I was @ Maponya edgars now and I was in the make up section, I then asked for help, however I was told that nondumiso will assist after waiting for 35 min, I started sampling stuff. She then came from nowhere and asked me why did I sample with their stock, she went on about how unhygienic it is how and yet I asked for help and waited forever to get it, when I asked to speak to the manager he was not there, he will conveniently come to work on Monday. I'm so angry and unhappy something needs to be done about this matter.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
09 Mar 2015, 12:31Hello pulibabe,
Our attempt to contact you at 12:01 PM was unsuccessful.
Thank you for raising your apprehensions with us that is certainly not the type of service that indicates our standards, and for that we deeply apologise. Please note we have referred this matter to the store manager for intervention. The store manager will review this matter and discuss it with Nondumiso and upon findings feedback will be given to you
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 12:01 PM was unsuccessful.
Thank you for raising your apprehensions with us that is certainly not the type of service that indicates our standards, and for that we deeply apologise. Please note we have referred this matter to the store manager for intervention. The store manager will review this matter and discuss it with Nondumiso and upon findings feedback will be given to you
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply09 Mar 2015, 12:31
Official
Hello pulibabe,
Our attempt to contact you at 12:01 PM was unsuccessful.
Thank you for raising your apprehensions with us that is certainly not the type of service that indicates our standards, and for that we deeply apologise. Please note we have referred this matter to the store manager for intervention. The store manager will review this matter and discuss it with Nondumiso and upon findings feedback will be given to you
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 12:01 PM was unsuccessful.
Thank you for raising your apprehensions with us that is certainly not the type of service that indicates our standards, and for that we deeply apologise. Please note we have referred this matter to the store manager for intervention. The store manager will review this matter and discuss it with Nondumiso and upon findings feedback will be given to you
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***