1 reviews | Active since Jan 2011

20 Feb 2017, 15:30

Sharaan Bux-Customer Services Champion

<p>I recently interacted with Sharaan Bux from your store. He came highly recommended from a brand ambassador in the Gateway branch Shazanna (Mango). He was so efficient and friendly and kept his promise. He is a true asset at Edgars. He certainly understands the importance and value of great customer service.</p> <p><br />You should be really privileged to have such a humble and incredible guy be a part of your team.</p> <p> </p> <p><br />Please can you ensure that my praises for him go recognised for his value and contribution to make just any other customer feel like one in a million.</p> <p> <br />I await your feedback.</p>

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Replies (1)
Edgars
Edgars's reply20 Feb 2017, 16:52
Official

We are delighted to hear that you have received such commendable service from our staff Sharaan Bux. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Gateway for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO.Thank you for your business and we look forward to your continued support.

Kind regards,

Customer Experience Team

Call Centre: ***.