1 reviews | Active since Feb 2014
Shan Smith Specialist Buyer
I would like to thank your Specialist Buyer, Shan Smith for her excellent support and the way she took care of all my queries. I found something I like online; the problem was that my size was not available. I then proceeded to phone every store in the Eastrand to locate this but with no success. I then contacted the fashion hotline and was give the contact details for…. She went out of her way to ensure that this item located from the supplier and sent to me
She also provided timely and helpful advice regarding the brand. Shan was extremely attentive, and she listened to all my concerns with a great deal of patience. It has been a caring approach and she is a true professional. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services. I was able to complete the transaction within seconds thanks to their attentive and alert presence. I would especially like to commend Shan for her professionalism and superlative s****s.
We are delighted to hear that you have received such commendable service from our buyer Shan Smith. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that our buyers excellent service does not go unnoticed. A copy of your compliment will be forwarded to her direct manager for further recognition. Thank you for your business and we look forward to your continued support.
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Kind regards
The Edgar's Customer Experience Team
We are delighted to hear that you have received such commendable service from our buyer Shan Smith. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that our buyers excellent service does not go unnoticed. A copy of your compliment will be forwarded to her direct manager for further recognition. Thank you for your business and we look forward to your continued support.
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Kind regards
The Edgar's Customer Experience Team