nS
nokuthula S
1 reviews | Active since Mar 2015
28 Mar 2015, 13:02
settlement letter
I am extremely appalled with this that you call \service"which Edgars clearly has no knowledge of!<br> <br> Last year December I was advised that I could make a payment for my account that would settle it which I was ecstatic about as I wanted to clear this mess ASAP!<br> <br> Upon my constant struggle with this so called company I eventually saw a light at the end of this dreadful tunnel and paid it.<br> <br> To date I STILL AWAIT A SETTLEMENT LETTER!!! <br> <br> I was given the ref number *** for the settlement through the MBD"
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Edgars's replyOfficial
28 Mar 2015, 17:03Hello nokxiness,
We would like to apologise for the overall experience. Please note your query will be referred to the accounts department for intervention as there is still a balance on the account. The accounts department manager will investigate and revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We would like to apologise for the overall experience. Please note your query will be referred to the accounts department for intervention as there is still a balance on the account. The accounts department manager will investigate and revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Edgars's reply28 Mar 2015, 17:03
Official
Hello nokxiness,
We would like to apologise for the overall experience. Please note your query will be referred to the accounts department for intervention as there is still a balance on the account. The accounts department manager will investigate and revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We would like to apologise for the overall experience. Please note your query will be referred to the accounts department for intervention as there is still a balance on the account. The accounts department manager will investigate and revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***