Settlement *****

Item: Edgars
Rating: 4
Author: Nobulali M

<p>My name is Nobulali Lynnete Majiyezi I had an account with Edgars from 2007. In 2014 I had settled my account with them on a discount through their legal department and waited for a settlement letter from them which I never received two years down I'm now handed over to another lawyers company claiming I'm owing still yet I paid and asked for the account to be closed. How is it possible with no statements issued no call made after so long I receive an sms saying I'm handed over</p>

Helpful (0)

Replies (1)

Edgars's replyOfficial

07 Nov 2016, 10:13

Thank you for taking the time to share your concerns with us.

Please be advised your query has been escalated to our accounts management team for further assistance regarding your account , you will be receiving feedback shortly. We must apologise for the inconvenience and frustration caused.

Your reference number ***/GO

Kind regards,
Edcon customer experience team,
***

Best regards,

Edgars's reply07 Nov 2016, 10:13

Official

Thank you for taking the time to share your concerns with us.

Your reference number ***/GO

Kind regards,
Edcon customer experience team,
***

Best regards,

Settlement *****

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