Settlement and Closure of Edgar’s Account

What a disgrace of an organization, no wonder they are going under. They can’t even close an account. After weeks of harassment over an account with fabricated entries I decided to settle an Edgar’s account in order to not affect my credit score. Now after a month of correspondence since settling the mere R1200 that was outstanding I receive further accounts with added costs. What is even more ridiculous is their collections company explicitly telling me they are cancelling my request to cancel my Edgar’s account and that it will remain active. This after multiple mails instructing them to close the account. This poor professional behaviour is embarrassing and so is their entire organisation. Instructing legal counsel seems to be the only route forward to get away from these people and anything associated with their pathetic brand.