1 reviews | Active since Apr 2015
<p>I've had an account with Edgards since 2011. Everything went well until I went to one of the branches at Protea Glen Mall and requested to settle my account and close it. I paid off the account and was advised that the account won't be closed until I call ********** to cancel my Mobile Contact which has surprisingly been active since I have opened my account.</p> <p> </p> <p>When I called the line in question on the 06th June 2017, I was given a Ref: EDRF-170 ********** 340 and was also advised that my query will be resolved within 24 hours. I called again after 24 hours and was still not assisted. I WANT AND DEMAND ALL THE MONEY FOR THE AIRTIME THAT I HAVE BEEN PAYING FOR, WITHOUT EVEN RECEIVING NOR USING THE AIRTIME THAT EDGARS CLAIMS TO HAVE BEEN SENDING TO ME FOR THE PAST 6 YEARS.</p> <p> </p> <p>I AM ONLY GIVING YOU A GRACE PERIOD OF 24 HOURS. SHOULD I NOT RECEIVE ANY FEEDBACK BY FRIDAY, I WILL OPEN A ***** CASE AGAINST EDGARS...</p> <p> </p> <p>Your Prompt responce will be highly appreciated...</p> <p> </p> <p>Regards </p> <p>Lerato Ntlailane</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the Mobile Content has been cancelled as per you request. Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the Mobile Content has been cancelled as per you request. Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the Mobile Content has been cancelled as per you request. Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the Mobile Content has been cancelled as per you request. Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
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