TK
Thembi K
1 reviews | Active since Jun 2016
07 Jun 2016, 10:08
Settlement
<p>I have been requesting a settlement letter from Edgars since 30/05/2016 and they told me it would take 2 to 3 working days. But up until today, I have not received the letter, and they keep promising to send it within 30 minutes</p>
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Edgars's replyOfficial
07 Jun 2016, 11:49Thank you for bringing this matter to our attention. We must apologise for the unpleasant service received ,we would like to assist you however you have not provided your account number or ID number. Please send us the relevant details or call us on ***and quote your reference number for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply07 Jun 2016, 11:49
Official
Thank you for bringing this matter to our attention. We must apologise for the unpleasant service received ,we would like to assist you however you have not provided your account number or ID number. Please send us the relevant details or call us on ***and quote your reference number for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,