KD
Kelly D
1 reviews | Active since Aug 2015
05 Aug 2015, 15:34
Settlement
I fell behind my payments with Edgars and eventual paid an amount of R3810.00 towards my account which should have left an amount outstanding of R600-R800. But now I have been contacted by two diffrent debt collectors over the space of a year. Firstly my credit record has totally been messed up by Edgars and now I'm being contacted again by another debt collector claiming I need to settle an amount of R4246. Please someone who do I report this to as I am fed up with trying to contact Edgards
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Edgars's replyOfficial
06 Aug 2015, 17:59Hello BlaqGuru,
Thank you for raising your concerns with us. Please be advised there is no record of that payment on the account, If you have a proof of purchase, please forward it to us at *** or *** and we will investigate.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised there is no record of that payment on the account, If you have a proof of purchase, please forward it to us at *** or *** and we will investigate.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply06 Aug 2015, 17:59
Official
Hello BlaqGuru,
Thank you for raising your concerns with us. Please be advised there is no record of that payment on the account, If you have a proof of purchase, please forward it to us at *** or *** and we will investigate.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised there is no record of that payment on the account, If you have a proof of purchase, please forward it to us at *** or *** and we will investigate.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,