Set aside promise not upheld by staff

I went to Edgars on Saturday to purchase the Sissy boy jean special and Lingerie, when I wanted a replacement card they said they were offline I have to come back later or wait 30mins, so I decided to give my items to the cashier with my name and cell number to set it aside for me as I would have gone to purchases the goods the following day, the cashier informed me she would set it aside only for me to arrive the Sunday spend almost an hour waiting for my goods only for the cashier to tell me that she did put my goods aside but that someone has taken it out and there is nothing she can you, I had to go back down to the sales floor to go look for my goods all over again and the part that ****es me off is that I put the Lingerie aside as I don't normally get my side and when I went back to the floor the had all the sizes besides my<br> <br> This is totally unacceptable from such a big company and if they set aside goods for customers they should make sure that they keep it for at least 24 hour what is the use of than having a set aside room????<br> <br> I love purchasing from Edgars but now I feel I will pay my account finish and buy where people want to keep there business