LH
Luke H

1 reviews | Active since Jan 2016

01 May 2017, 07:11

Service, what a joke

<p>Your company is beyond a joke, i had this same issue for the last 3 months now, got a call from your sales team advising i had made contributions till November 2015 [canceled service in 2011]. Went to N1 City, spoke to consultant [who put me through to contact centre]. I asked that they call us back in a few minutes again and [2 months later] still no phone call. I posted the issue on Hellopeter and got a response to call the contact centre, this after all the **** i already experienced. I am just wasting my time with you bunch of lazy incompitant people. I have better chances getting a response from a black hole somewhere in the galaxy.</p>

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Replies (1)
Edgars
Edgars's reply02 May 2017, 08:57
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the financial services cancellation and reversal request. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.