1 reviews | Active since Dec 2015
SERVICE SUCKS
YOORRR .... I see Sylvia is a regular when it comes to complaints against the store.<br> <br> Do I really start this all over again.. damaged my S3 on my sons birthday 13th April and had to ask him for his birthday present S4 to use so long till mine gets fixed. never knew the so long would actually end up being 6 months long.... after complaining and phoning I eventually get a new handset. Unfortunately, on my daughters birthday I drop that one and it goes into edgars on the 8th September. after 2 months end October they say I can collect but not happy I'm not happy as screen is replaced but LCD screen has deep scratches on. Phakiem says he will sort it out and I don't bother him hole of last month. I give then a call on Tuesday 8th only to find out that my ph was only sent away last week Tuesday 1st.
We must sincerely apologise for the lapse in service. We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have notified management of this query. We assure you concrete feedback will be given to you regarding your handset.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
We must sincerely apologise for the lapse in service. We can imagine the frustration caused and for that we sincerely apologise. Please be advised we have notified management of this query. We assure you concrete feedback will be given to you regarding your handset.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
