Service on phone are a waste

<p>I bought a new phone from them on the 1st of October. After a month of using it the phone just stopped working. I was talking to a client on the handset and suddenly the call dropped. After that i saw the screen everything is blank. I then attempted to charge the phone. still no response. I returned it to the store the next day. They booked in the phone and just said i have to wait 4-6 WEEKS for a phone thats less than a month old. So i contacted the headoffice and they said and i qoute :"sorry sir this is your problem not ours, you will have to make due without a phone or make a plan yourself. Also please do not contact us again with issues that you are experiencing that is out of our hands". Thats now having insurance on the phone as well as the phone still under less than 30days warranty. I HAVE THE VOICE RECORDING OF THE PERSON FROM HEADOFFICE AND EVERYTHING.</p> <p> </p> <p>but let me guess. With our great country and this PATHETIC USELESS COMPANY CALLED EDGARS NO ONE IF GOING TO ASSIST IN THIS MATTER. </p>