1 reviews | Active since Dec 2016
SERVICE IS BEYOND DISGUSTING
<p>The store said it closes at 17:30 we were there well before and wanted to pay but when the nice young lady was helping us where she saw the credit available some other older lady came and said that my dad doesnt have credit and with such attitude in front of her colleagues. She came from this other counter at the back to come embarras us. He hasn't paid for four months saying it with such confidence , we asked for a solution a young gentleman tried but they were like no some other department should help giving us this number ********** 442. I asked my dad that we go to Jet and check because he knows he has paid up his account The service at Jet was so amazing and they printed out the slip for us that shows my dad owes nothing and has credit so I went back and they all rushed to go hide in the back cause they were closed. It was obvious that they wanted to knock off quickly and not to deal with us as their last clients as we had a lot of stuff my dad was buying for me. Jet and Edgars has one system, and if the young cashier could see my dad wasn't owing they were just annoyed by my dad's old card and having to assist us. Poor disgusting service!</p>
This is Edgars Village Square Randfontein
This is Edgars Village Square Randfontein
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.
Please note we have escalated your query to our store manager and feedback will be provided shortly.
Reference number: ***/GO.
Kind Regards
Customer Experience Team
***
Best regards,
Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.
Please note we have escalated your query to our store manager and feedback will be provided shortly.
Reference number: ***/GO.
Kind Regards
Customer Experience Team
***
Best regards,
