Service fee not reversed on my account

<p>I had a zero balance on my Edgars account which means that I do not get charged the monthly service fee which is supposed to be charged on accounts with debit balances. The next thing Edgars charged a card replacement fee on my account for reasons still unknown to me. You then proceeded to chaerge the monthly service fee as there was a debit balance on my account at this stage. I called in and explained to a consultant who seemed helpful and he assured me that the service fee and the replacement card fee would both be reversed. I see that the card has been reversed but the service fee still remains on my account and because it is a debit amount, you are now continuing the debit my account with this service fee. I am not sure why you are so pro active when it comes to charging this fee but I want that whole amount reverse from my account. I have had so many issues with Edcon that I am now on the verge of cancelling this account altogether. Please make it quick and painless.</p>