Service

It is very disappointing to see SA companies dropping the ball on us customers who are the lifeline for their existence. I would like to voice my frustrations about how Edgars decided to ignore my request to reduce my credit allocation. They know very well that this will affect my credit record because of the high exposure. I went into one of the stores in Gateway last year December where they connected me to the contact Center agent. Also sent emails but nobody bothered to action my request.

Most of its customers are complaining about the common denominator being that of ignoring their requests. Please get your acts together before you loose more customers.