1 reviews | Active since Oct 2016
Service complaint
<p>I complained about Edgar two weeks back, I was told I would be contacted soon. Two weeks later, I'm still waiting to be contacted and I'm approaching the 3rd month of edgers having my phone and not fixing it or helping me in anyway. I take from this experience that Edgar does not care about its customers at all, all they want to do is make money, if it upsets their customers they do not care! I pay for insurance on a monthly basis, but I guess I have been paying for nothing these past three years!</p>
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the accounts management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the accounts management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,
