1 reviews | Active since Sept 2013
Service
<p>i dont under stand. its school hollidays it was pay day as well so the shops are very busy yet Edgars Blue Route decide of the 16 possible tellers they have they will only have 4 staff stationed at them. on top of that theres two changing rooms the one is permantly closed in the mens section with a sign stating you must use the downstairs one. then you get there and theres no staff there either. it gets better look on the floor for assistance and theres is no one insight. i have been and edgars account holder for over 7 years now but im tired of the same **** service edgars isnt a cheap store and to be honest even their qaulity and lack of stock is getting worse so i no longer see a point in supporting a store who doesnt bother to put there customers first.</p>
As per our telephonic conversation. We have escalated the complaint to the Edgars Blue Route Mall management to address as our valued customer is not happy that the overall poor service received in store, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members.. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
As per our telephonic conversation. We have escalated the complaint to the Edgars Blue Route Mall management to address as our valued customer is not happy that the overall poor service received in store, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members.. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.