MW
Margot W
1 reviews | Active since Nov 2014
18 Jun 2015, 13:54
service
So after 9 days of awaiting feedback the lovely consultant calls me back to inform me that the boot advertised online is not a stock issue but the price quoted online is incorrect yet when I checked earlier the price of the boot still shoes R199.95. So now what merchandise buyer it's false advertising. And you have the nerve to let the call center agent call to pass on your poor excuse.very cheesed off customer
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Replies (1)
Edgars's replyOfficial
19 Jun 2015, 15:25Hello MargotWalters,
Thank you for raising your apprehensions with us. Please note the buyers are in receipt of this query and we assure you concrete feedback will be given to you with regards to the boot you request.
We must sincerely apologise for the overall experience.
If you require any further assistance, please do not hesitate to contact us on the below number.
Your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Please note the buyers are in receipt of this query and we assure you concrete feedback will be given to you with regards to the boot you request.
We must sincerely apologise for the overall experience.
If you require any further assistance, please do not hesitate to contact us on the below number.
Your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply19 Jun 2015, 15:25
Official
Hello MargotWalters,
Thank you for raising your apprehensions with us. Please note the buyers are in receipt of this query and we assure you concrete feedback will be given to you with regards to the boot you request.
We must sincerely apologise for the overall experience.
If you require any further assistance, please do not hesitate to contact us on the below number.
Your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Please note the buyers are in receipt of this query and we assure you concrete feedback will be given to you with regards to the boot you request.
We must sincerely apologise for the overall experience.
If you require any further assistance, please do not hesitate to contact us on the below number.
Your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
Best regards,